Does it handle patient information?

No. The chat links visitors to your own booking system. The chat doesn't ask for patient information and asks visitors not to share it. Clinical questions go to your staff.

Does it give medical advice?

No. It gives no medical, legal, financial or tax advice.

Does anything go out without my approval?

No. You decide what needs your approval before it goes out, and you can change those rules any time.

Does it answer phone calls?

Not yet. Phone answering is coming next; today the front desk is website chat.

Clinics and dental offices · admin only · Vancouver

An AI admin assistant for Vancouver clinics.

Ruvano's clinic admin assistant gives Vancouver clinics, dental offices and pharmacies website chat for hours and services, plus help with admin email. Bookings go through your existing booking system. It does not handle patient information and gives no medical advice. Website chat goes live in week 1, from CAD $149 a month.

For clinics, dental offices and pharmacies, the assistant covers front-desk admin only. Website chat answers questions about hours, location and services, and links visitors to your clinic's own booking system. Admin email is sorted and drafted for your staff to approve.

Admin only. We do not handle patient information or health records.

Book a 20-minute call

What does the clinic website chat do?

Answers hours, location, parking and the list of services you provide.
Links visitors to your existing online booking page. Bookings are made there, not in the chat.
Sends clinical questions to clinic staff.

What does the website chat never do?

It does not take names, contact details, health details or bookings.
It asks visitors not to share health details.
It gives no medical advice, diagnosis or treatment suggestions.
It does not see or touch patient records.

Can it help with admin email?

The inbox agent sorts general business mail, such as supplier, billing and general enquiries, and drafts replies. Nothing is sent until a staff member approves it. Data questions are handled on a call.

Phone answering: Coming next.

How does setup work?

A 20-minute call about your business.
A rules sheet you sign: what the assistant may answer, and what needs your approval.
Website chat goes live in week 1. Other agents you choose are configured within 30 days, tested on your rules before they start.
You adjust the rules any time. The approval log shows what was drafted, approved and sent.

How much does it cost?

Office Assistant (one generalist assistant): CAD $149 a month.
Starter (any 2 agents): CAD $299 a month.
Team (any 4 agents): CAD $599 a month.
Full office (all agents): CAD $999 a month.

All prices plus applicable taxes. Month-to-month, cancel with 30 days' notice. See full package details.

Frequently asked questions

Does it handle patient information?: No. The chat links visitors to your own booking system. The chat doesn't ask for patient information and asks visitors not to share it. Clinical questions go to your staff.
Does it give medical advice?: No. It gives no medical, legal, financial or tax advice.
How much does it cost?: Packages are monthly, in CAD plus applicable taxes: Office Assistant $149, Starter (any 2 agents) $299, Team (any 4 agents) $599, Full office (all agents) $999. There are no setup fees. Month-to-month, cancel with 30 days' notice.
Does anything go out without my approval?: No. You decide what needs your approval before it goes out, and you can change those rules any time.
Does it answer phone calls?: Not yet. Phone answering is coming next; today the front desk is website chat.

Website chat front desk · Professional offices · FAQ